Having everything in one place to run our architecture and design support service has been a game-changer. Everything is now streamlined and the experience is much better for our clients.
MGS Global Group provides Revit, ArchiCAD, AutoCAD, and 3D renderings to architecture & design firms.
Established in 2008, they have offices in Cleveland, Atlanta, and Cebu.
They have a team of over 50 designers and have worked with over a hundred architecture and design firms including Fortune 500 and publicly traded companies.
Some of the brands they've worked with include Michael Kors, Forever 21, Mattel, Hyatt, and Hilton.
One of the biggest challenges MGS faces was ensuring proper communication as they scaled their business.
To achieve this, they had a few requirements:
- Onboarding clients
- Tracking design work
- Managing revisions
After using emails and generic ticketing systems, they decided to move to ManyRequests to handle these specific challenges.
With ManyRequests they onboarded 100+ clients with hundreds of projects.
Projects are now submitted with custom briefs which gather all the necessary details to start architectural projects.
In addition, project managers are able to efficiently track the workload, project completion, and revisions for each project.
With ManyRequests I am able to see at a glance the status of ongoing project as well as the workload of each architect. This allows us to plan effectively and ensure projects are completed in a timely manner.
We've been running a successful SaaS marketing agency for several years and produced hundreds of ad creatives for leading SaaS brands along the way. ManyRequests helps us streamline our creative operations by having everything in one place.
With the help of ManyRequests, we grew our customer base to 50+ businesses and are seeing no sign of slowing down. The platform handles our customer service workflows from top to bottom and is fundamental to our daily operations.
We were looking to build the perfect creative management platform and ManyRequests has been excellent for our firm. With their white glove onboarding service we've migrated from our legacy tool and now offer a much better experience to our clients, can keep better track of projects, and work much more efficiently by having everything centralized in one place.
One of our differentiation factors was having a dedicated client portal. It makes it simple to manage all our clients' deisgn jobs in one place. The ManyRequests team is constantly improving as well, we're big fans!
Thanks to ManyRequests, we're able to offer a seamless creative operation for our clients. Everything is in one place: Projects, design proofs, files, payments, time-tracking.
ManyRequests allows us to track all our digital content production in one place.